Terms and Conditions

1. Welcome to GamesClouder By accessing and using GamesClouder.xyz, you acknowledge and agree to these Terms and Conditions. These terms govern your use of our digital gaming platform and services. Please review them thoroughly before making any purchases or using our services.
2. Account Rules and Requirements
   1. Account Creation: To purchase and download games, you must create an account with valid information and maintain its security. Each user is allowed only one active account.
   2. Age Requirements: Our platform is accessible to users of all ages, but purchases can only be made by individuals 18 years or older. Users under 18 must obtain parental or guardian consent for any transactions.
   3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Digital Purchase and Delivery
   1. Game Pricing: All prices are listed in your local currency and include applicable VAT. Prices may vary by region due to publisher requirements and local regulations.
   2. Payment Methods: We accept major credit/debit cards, PayPal, and other regional payment methods as displayed during checkout.
   3. Digital Delivery: Game keys and downloads are delivered automatically after payment confirmation. Delivery times for different products may vary based on verification requirements.
   4. Pre-orders: Payment for pre-ordered games is processed immediately, but game access is granted only upon official release.
4. Refund and Cancellation Policy
   1. Digital Products: Refunds for unused game keys are available within 14 days of purchase if the key hasn't been activated.
   2. Activated Games: Once a game key has been activated, refunds are subject to the game publisher's policy and platform restrictions.
   3. Technical Issues: Full refunds are provided for games that don't work due to technical compatibility issues, provided you meet our system requirements.
5. License and Usage Rights GamesClouder provides access to game licenses from various publishers. Each game is subject to its publisher's end-user license agreement (EULA). We do not own the games but are authorized to distribute them. All game content, including artwork and descriptions, is protected by copyright laws.
6. Platform Limitations and Liability While we strive to ensure all games work as advertised, GamesClouder is not responsible for game performance issues, server downtime, or compatibility problems beyond our control. Our liability is limited to the purchase price of the affected product.
7. Terms Updates and Modifications We reserve the right to update these terms as needed. Major changes will be communicated via email, and continued use of our platform after changes indicates acceptance of the new terms.
8. Customer Support and Contact For questions about these terms or assistance with our services, please contact our support team at [email protected]. Our support team is available 24/7 to help with your gaming needs.